On-site Service Request TermsWe only service on Tuesday and Thursday.Our service area is within Ohio City- Cleveland, OH and nearby surrounding area.$89 diagnostic trip fee.Diagnostic is a completely separate charge from parts and labor if you choose to fix.The credit card charge prepayment will be a preauthorization. Your service call will be marked as pending until we okay it.We reserve the right to decline any call. If it is declined, a refund will be automatically issued.If you have special repair requests such as outside of our service area or a unique vintage appliance, please call us at (216) 939-8718.Name(Required) First Last Address(Required) Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Email(Required) Phone(Required)Appliance Under Warranty?(Required) YES NOOnly applies for warranties directly issued through Lorain Furniture. Manufacturer warranties do not apply.Proof of Warranty(Required) Drop files here or Select filesAccepted file types: jpg, png, Max. file size: 12 MB.Upload a photo of receipt, invoice, etc.Tenant InformationRequired for Landlords / Property ManagersDescription of Issue(Required)Appliance Make/Model(Required)Tell us as much information as you have.Photo Upload Drop files here or Select filesAccepted file types: jpg, png, Max. file size: 12 MB.(Optional) Upload a photo of your appliance to help explain the issue or identify the model.First Available Appointment?(Required) YES NOPreferred Day of ServiceEither Tuesday or Thursday.Preferred Time of Service Hours: Minutes AMPM AM/PMIf there is a time conflict we will contact you for options.Service Call Trip Fee Price: Credit CardCardholder NameCard Details 8025